We offer a Trial of our ProtectHear® earplugs and SpeakHear® communications accessories (where applicable) in your company to allow you to ‘Try Before You Buy’, this allows you to make an objective yet informed decision about the attributes and benefits of our earplugs with no commitment or obligation to buy. This procedure explains the process and the terms and conditions.
A date will be arranged for us to visit your company to discuss your requirements and take the ear impressions to begin the trial. A number of employees need to be chosen to form the ‘trial group’, we would recommend that this should include the H&S Manager or the person who is coordinating the trial as this will help in understanding the feedback obtained in relation to fit, comfort, suitability etc. It is up to you which employees are chosen, it’s usually a group of between 5 and 10 depending on the size of the workforce. You may also wish to split the trial over two or more shifts and possibly in different areas of the site.
A clean area to take the impressions is preferred and after examination of the individual’s ears, an impression will be taken, this procedure takes around 5 minutes per person to complete. The impressions are then taken away and used to manufacture the earplugs at one of our labs in the UK.
Production takes about 4 weeks to complete, your ProtectHear® earplugs will be brought back and instructions will be given for day to day use, then the trial period can commence. You may keep the earplugs on trial for a period of up to 8 weeks to allow you to assess their attributes and benefits in your workplace. We will keep in touch with you throughout the trial period.
When your trial period is complete if you decide that ProtectHear® does not suit your company, send back the trial earplugs to us complete with their packaging, and no cost will be incurred by your company, it’s that simple. Please note if any ear plugs are lost or a member has left the company we will still require payment.
If you decide that ProtectHear® does suit your company and you wish to move forward and implement further supply, we will invoice you for the cost of the trial earplugs you have had, along with any additional quantity for further supply within your company.
We fully support every trial of ProtectHear® and SpeakHear® accessories, should any issues arise we will endeavour to deal with these as efficiently as possible and in a timely manner. We pride ourselves in providing first class customer support from the outset so please do not hesitate to contact us if necessary, we are very happy to help.
The Try Before You Buy Trial of ProtectHear® is for a period of 8 weeks, please be aware that after this time we reserve the right to invoice item(s) on trial at full cost. The trial period commences on hand out of trial goods, extensions to this trial period must be agreed by prior arrangement only.
